Privacy Policy

1. Introduction

House of Noire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Payment method details (processed securely through Stripe for card payments)
• Order Information: Products purchased, order history, and preferences
• Account Information: If you create an account, we collect login credentials and profile information

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, products, and promotions
• Improve our website and customer service
• Send you marketing communications (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Payment Processing

For card payments, we use Stripe, a secure payment processor. Your payment information is encrypted and processed securely. We do not store your full card details on our servers.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

9. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.